Cancellation of a booking or failure to join a tour will result in a retention of funds by Wabantu trekking and Safaris Limited. As follows:
- Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the canceling party will be retained by Wabantu Trekking and Safaris and the balance of the package price refunded.
- If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by Wabantu Trekking and Safaris. If a cancellation is received less than 14 days prior to departure, 100% of the total package price will be retained by Wabantu Trekking and Safaris. And all outstanding payment will become payable immediately.
- All customers Should canceling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this booking form individually, no retention of funds will take place. However, should no replacement be found by 14 days prior to departure, a 100% cancellation penalty will apply to the canceling party.
- Wabantu Trekking and Safaris and its agents reserve the right to terminate, at their discretion and with immediate effect, the participation of any person on the tour.
